Med-Source PHARMACY



	Dear Customer,

	MED-SOURCE PHARMACY is available 24 hours per day, 365 days a year. Our regular operating hours are from 9:00 AM through 5:00 PM, Monday through Friday. After operating hours, including weekends and holidays, our telephone 305.854.7377 will forward to a 24 hour answering service; which will relay your message to our on-call personnel.

	MED-SOURCE PHARMACY may be reached 305.854.7377 for services, insurance coverage questions, sales or technical information, scheduling, billing, equipment problems, product information or discontinuation of our service. These numbers are also for communicating any deficiencies, complaints or incidents you feel needed to be conveyed to us. Please, remember that although we close on all legal holidays, we will still have personnel on duty to respond to your situation.

	MED-SOURCE PHARMACY together with your physician has carefully selected the equipment you have received. We ask that you carefully and thoroughly read the "Assignment of Benefits", our "Patient Rights and Responsibilities" and our HIPPA Privacy Practice Notice that our representative discussed with you and left for your record.

	MED-SOURCE PHARMACY also has durable medical equipment. Most Insurance Carriers, Medicare and Medicaid have approved certain categories of equipment they will buy outright and other equipment will rent until the rental caps. This equipment then passes title to you. Some types of equipment will rent for a maximum of thirteen (13) months and others for a maximum of 36 months, before it becomes yours. We could be happy to discuss your options, should you need more information, after the equipment has reached the rental cap. You may call us at 305.854.7377 to speak with our Insurance / Accounting Department, who will be happy to review your financial responsibilities.

	It is important that our care to you, our customer, be characterized by a caring, professional attitude combined with a sense of pride and the greatest degree of excellent service from all our company representatives involved in your care. Should you wish to discuss any issue(s) with me, do not hesitate to contact me at 305.854.7377.

	We are a Medicare Provider and as such, we must meet and provide you with their 21 provider Standards. We comply with all of these Standards and further, we are presently going through a National Accreditation Process to ensure that you, our staff and our community know that we are committed to providing the best possible Quality of Patient Care available in the home environment.

	Thank you for using MED-SOURCE PHARMACY for your medical equipment needs.

	Sincerely Yours, Arturo Gonzalez ARNP-BC CEO






	Services are tailored to the individual needs of the patient and include (but are not Limited to) the following:

	Performing a comprehensive medication review to identify, resolve and prevent medication related problems, including adverse drug events; Providing verbal education and training designed to enhance patient understanding and appropriate use of his/her medications; Selecting, initiating, or modifying, medication therapy; Monitoring and evaluating the patient's response to therapy, including safety and effectiveness; Documenting the care delivered and communicating essential information to the Patient’s Healthcare providers; Coordinating and integrating medication therapy management services within the broader Healthcare management services being provided to the patient.

	Call for an appointment with one of our Board Certified Consultant Pharmacists

	1795 SW 3 AVE. MIAMI, FL 33129 Ph: 305.854.7377 • 1.866.983.7377 • Fax: 305.854.7327 Website: WWW.MEDSOURCEPHARMACY.NET